• 01.
    Why PhoneGenius transfer data does not consume traffic?
    A:
    • PhoneGenius has two ways for transfer datas:One is to use WIFI;aother one is self hotspots.They are transmission al in local area network.Transmission process is not connected to the Internet, so it will not cost you traffic.
  • 02.
    Other phone can not find how to do?
    A:
    • Before transfer datas, two phones are installed the PhoneGenius, and are connected to the same network. If you can't find the other phone,please check whether the receiver phone and the send phone were in the same network.
  • 03.
    The received data stored?
    A:
    • Received contacts、messages、calllogs、photos、musics、videos、 system setting (wallpapers & ringtones & connected WiFi), e-books, apps, can be viewed in [my old phone]. The default storage path in SD card huanji folder.
  • 04.
    How data security?
    A:
    • PhoneGenius's core encryption technology, multidimensional data encryption, comprehensive safeguard security and stability of the data.
  • 05.
    Why will not the message into local phone?
    A:
    • Because of android property,before send SMS,Android 4.3 and above it users,please set the PhoneGenius as The default SMS application, after receiving the completed,SMS wil can imported to the phone locally.
  • 06.
    Why would a new phone can not receive new messages?
    A:
    • Because of android property,if this occurs after transfer,please set the default SMS application as the system SMS,and the can be receive new SMS.
  • 07.
    Traffic monitoring software will misjudge PhoneGenius uses the flow is how so?
    A:
    • PhoneGenius can automatically create hotspots,transfer complete dates.Whether the user has no SIM/UIMcard, you can successfully create hotspots, it's to help the user to complete the dates transfer in the local area network, not in the Internet. But traffic monitoring software to monitor the data, also includes automatically create hotspots, it will produce false positives.
  • 08.
    After uninstall PhoneGenius has received information will be lost it?
    A:
    • Not lost, after the installation again after uninstallation, the data is automatically restored, but if you use a similar Tencent phone Butler, 360 mobile guards and other cleaning software will cause all datas to be deleted, resulting in data loss.
  • 09.
    After the replacement is completed, you need to PhoneGenius?
    A:
    • After replacement is complete, PhoneGenius retains all user data for each section of the old mobile phone! Help users backup data safe and permanent outside, close to become a user of mobile life Smart housekeeper.
  • 10.
    "You also need applications," Why know you so much?
    A:
    • PhoneGenius can according to the old phone user habits and preferences, personalized recommendation to the application user's user needs, to meet the user basic necessities, eat, drink and other aspects of life needs, neither more nor less.
  • 11.
    Cloud Backup can improve the service for which the switch users?
    A:
    • PhoneGenius to provide users with intelligent backup contacts, SMS, call records, books, list of applications and other services. So users mobile lifestyle information intelligent housekeeper, safe enclosure, permanent backup. Currently cloud backup only develop small part of the old users, so stay tuned.
  • 12.
    "Mobile valuations" Why did not my type?
    A:
    • Can not find a suitable recyclers for you, so don't has your model.